Our Promise

We recognise that consistency of support is incredibly important and that it must be delivered with respect and dignity, offering an enjoyable and safe experience. That’s why Warrington Community Living makes the following promise to the people who use its services:

Rights

  • We will support your right to be an active citizen in your community.
  • We will make sure your voice is heard.
  • We will treat you with respect and dignity.
  • We will support you in a personal way that shows you are an important individual.
  • We will respect your right to make choices and help you with them when you need us to.
  • We will support you to find and keep relationships and friendships.
  • We will understand your needs and encourage your dreams.
  • We will keep your private information safe and sound.
  • We will involve you in how we run your service and the organisation; learning from your feedback and keeping you informed.

Well-being

  • We’ll make sure you’re comfortable in your own home.
  • We’ll make sure you stay safe.
  • We’ll make sure you stay as healthy and well as possible.
  • We’ll make sure you take medication safely when you need it.
  • We’ll make sure you manage your own money and keep your belongings safe.
  • We’ll make sure you become and stay a confident person.
  • We’ll make sure you find ways to be as happy as possible.

Thriving

  • We will help you develop and maintain your independence.
  • We will help you look for and enjoy learning.
  • We will help you find things to do and enjoy.
  • We will help you find work if you want to.​

Our Respect Statement

This statement applies to the people we support, their families, our colleagues and any other people we come into contact with who all helped to write it:

  • Warrington Community Living believes that everyone deserves respect.
  • Respect is about feeling valued for who you are, for what you achieve and for your ambitions.
  • Respect values the differences that make people individual and does not accept discrimination or offensive behaviour.
  • Respect helps people feel safe, so aggressive behaviour and offensive language is not acceptable.
  • Respect means people feel confident that information about their lives is understood to be personal and ensures it is treated with care and respect.
  • Respect requires us to help each other to maintain personal dignity.
  • Where respect is not shown, we all have a responsibility to take action.