Covid -19 Response

Coronavirus Statement 


Click here to see the latest updates

As a care provider and employer, the safety of the people we support and our colleagues is of paramount importance. During these unprecedented times, Warrington Community Living is doing everything we can to play our part in helping to delay and contain the spread of the virus and keep people safe.

We have taken proactive and comprehensive measures including the formation of a dedicated Coronavirus Response Group who are working to ensure our charity has the correct protocols in place to respond to the changing nature of this situation. To ensure we can continue to deliver care and support throughout this outbreak, we have worked extensively to create contingency plans to manage the impact of the virus across all of our services.

To support our colleagues during this period, we have created a daily update communication to all services. We will be delivering regular updates to all colleagues and we have created a dedicated Coronavirus Resource Folder for colleagues to access, this is being consistently updated with the latest information and guidance.

We have taken huge efforts to prepare ourselves for the inevitable impact of Coronavirus across our charity including deep cleaning of all our homes, minimising all face-to-face meetings and travel and using only digital training methods. Adhering to government guidance, we have instructed all office-based colleagues and those not essential to delivery to work from home to enable us to continue to provide essential support to our charity.

As the situation has developed, we have made the difficult but necessary decision to issue new visitor guidance limiting all but emergency visitors to all of our residential services. As an organisation we have not taken this decision lightly, but we have to do everything we can to prevent infection amongst those people who are particularly vulnerable. We have sending letters out to relatives over the next week for timesaving we are using digital records so we apologise if you don’t receive one or receive one in error. All guidance will also be put on our website.

We will continue to review advice from the Government, NHS and public health bodies and will consistently to update our teams and partners with any further developments.

We will be posting further updates on our website as and when things develop and change. So people we support, families and friends can keep up to date with our response. Please click on the link in the top tight hand side of this page.

For anyone connected to a Warrington Community Living i.e. relative, colleagues, someone we support who has further questions about our response to Coronavirus, please contact us on [email protected], we will endeavour to get you the information you seek.

Mews Specific Update 01/05/20


We can now announce that we are free from COVID-19 outbreak at The Mews. We have been able to access some further testing for residents who were in isolation due to showing some possible symptoms and these came back as negative for COVID-19 we have been clear now for 14 days which means we are now…

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Heathside Specific Update 01/05/20


As we have previously indicated will not be notifying all families of each case of the COVID – 19 and the outcome unless it directly affects their relative this is to maintain dignity for the people who have passed and their families. However we can confirm that we have sadly lost some of our…

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1st May Update


Testing You will have heard the government announcement that tests are now available for anyone living or working in a care home. In reality we are struggling to access this kind of testing and we are still limited to what is available. So what have we been able to access?

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