Covid -19 Response

Coronavirus Statement 


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As a care provider and employer, the safety of the people we support and our colleagues is of paramount importance. During these unprecedented times, Warrington Community Living is doing everything we can to play our part in helping to delay and contain the spread of the virus and keep people safe.

We have taken proactive and comprehensive measures including the formation of a dedicated Coronavirus Response Group who are working to ensure our charity has the correct protocols in place to respond to the changing nature of this situation. To ensure we can continue to deliver care and support throughout this outbreak, we have worked extensively to create contingency plans to manage the impact of the virus across all of our services.

To support our colleagues during this period, we have created a daily update communication to all services. We will be delivering regular updates to all colleagues and we have created a dedicated Coronavirus Resource Folder for colleagues to access, this is being consistently updated with the latest information and guidance.

We have taken huge efforts to prepare ourselves for the inevitable impact of Coronavirus across our charity including deep cleaning of all our homes, minimising all face-to-face meetings and travel and using only digital training methods. Adhering to government guidance, we have instructed all office-based colleagues and those not essential to delivery to work from home to enable us to continue to provide essential support to our charity.

As the situation has developed, we have made the difficult but necessary decision to issue new visitor guidance limiting all but emergency visitors to all of our residential services. As an organisation we have not taken this decision lightly, but we have to do everything we can to prevent infection amongst those people who are particularly vulnerable. We have sending letters out to relatives over the next week for timesaving we are using digital records so we apologise if you don’t receive one or receive one in error. All guidance will also be put on our website.

We will continue to review advice from the Government, NHS and public health bodies and will consistently to update our teams and partners with any further developments.

We will be posting further updates on our website as and when things develop and change. So people we support, families and friends can keep up to date with our response. Please click on the link in the top tight hand side of this page.

For anyone connected to a Warrington Community Living i.e. relative, colleagues, someone we support who has further questions about our response to Coronavirus, please contact us on [email protected], we will endeavour to get you the information you seek.

15th April 2020 News Update Heathside and Heathside Mews Specific


As we have previously informed you we have an outbreak of corona in both our homes. Three people were tested in each home and those tests came back positive. We have been told that at this point that any further residents with symptoms would not be tested but we should support them as if they have…

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Personal Protective Equiptment (PPE)


We have had a few queries in regard to PPE and we can reassure you that across all of Warrington Community Living services we have so far been able to supply the correct PPE to all colleagues that require them. We are acting responsibly with our use of this which includes following the clear…

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7th April 2020


Warrington Community Living can confirm that unfortunately we have had three people in both our homes in Penketh, Heathside and Heathside Mews who tested positive for Covid 19. It is with deep sadness that we confirm that we have had four residents across the two homes who passed away over the past…

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Monday 23rd March


To keep up to date we have dedicated a team to monitor and implement the information provided by the government and supporting services such as WBC and the CCG. Where possible we will maintain business as usual but I am sure you will appreciate that we will have to make some changes and encourage…

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