Visiting Update 12/05/21

Visiting guidance has now been updated and you may have seen in the news last week that the government have announced a further relaxation on visiting measures in care homes. 

This means that at the moment: 

  • Indoor close contact visits can continue, now with two constant named visitors, which can include children,  
  • We continue outdoors visits utilising visiting pods with screens or window visits.   
  • Further relaxations enable your friend or loved one to go out for a walk in the local area with a colleague or to have a supported visit to their named visitors in their garden or a local park. 

From the 17th May we will be able to allow: 

  • Indoor visits will continue now with up to five named visitors who can visit two at a time 

As before, each person we support will have an individual Risk Assessment for visiting, prior to your visit you will be asked to complete a form, including a temperature check and a declaration that you have no symptoms as well as receiving a negative LFD result. A blanket approach will not be applied; this is to ensure the safety of the people in our care.  

The team providing support to you/your loved one will contact you to discuss the Individual Risk Assessment and agree your visiting arrangements for the coming weeks.  

It is important to note that if the home has any further outbreaks, we will impose visiting restrictions and the home will be closed  until deemed safe to re-open by the infection Control teams. 

Each of our services have access to video calls and phone calls, alternatively letters and pictures can be sent to keep in touch with your loved ones.  

We thank you for your support during this very difficult time and understand the distress these restrictions may cause; however, we must continue to be cautious to protect the people we support. 

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