December 2021 - COVID-19 Visitation Update

Firstly, all the team at Warrington Community Living hope you are safe and well as we navigate the new government plans being put in place.

The guidance has again been updated and we are having to tighten our offer in relation to visiting within our care homes. As of today, contact visits will be limited to only three named constant visitors.

As before, each person we support will have an individual Risk Assessment for visiting, a blanket approach will not be applied. This is to ensure the safety of the people in our care.

For our care home services, we are continuing with our testing regimes and require you to use an LFT prior to your visit (these tests enable a COVID result within 30 minutes). Upon receipt of a negative test result, and as agreed in the individual Risk Assessment, we will be able to support contact visits, albeit with clear infection control measures in place, such as handwashing.

As before, you will be asked to complete a form, including a temperature check and a declaration that you have no symptoms, the service team will support you to administer the test and you will be asked to wait in the car/outside the property for the 30 minutes while we await your results. The visits will not be time-limited, however they will still need to be pre-arranged with you. The visit will be in designated areas of the service, such as the persons own room, visiting pods, conservatories and foyers. If you do show any symptoms or feel unwell prior to the visit, even if you are fully vaccinated, we would respectfully ask that you inform us and cancel the visit to ensure the safety of the people we support and our colleagues.

For the people we support, visits can take place outside of the care home, with their named visitors. However, it is important to note that should they have not had both vaccines, or is this be deemed a high-risk visit, then they will be required to isolate for 14 days following the visit.

The team providing support to you/your loved one will contact you to discuss the Individual Risk Assessment and agree on your visiting arrangements for the coming weeks.

It is important to note that if the home has any outbreaks, we may impose visiting restrictions and the home may be closed until deemed safe to re-open by the Infection Control teams.

Each of our services has access to video calls and phone calls, alternatively, letters and pictures can be sent to keep in touch with your loved ones.

We thank you for your support during this very difficult time and understand the distress these restrictions may cause, however, we must continue to be cautious to protect the people we support. We remain committed to sharing any updates on our website.

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